How Pioneer handles it
We start with a sizing visit, not a sales pitch. Going tankless isn't just swapping one box for another — the right unit depends on your peak hot-water demand, your incoming water temperature, and whether the unit is gas or electric. We measure how many fixtures you might run at once and show you what flow rate you actually need so the unit keeps up instead of falling short.
Then we check the things that move the job: your gas line size and meter capacity, your existing venting, and the electrical and water connections at the install location. A tankless gas unit often needs a larger gas line and dedicated stainless venting, and in Fairfax County a gas water heater install means a permit and inspection. We walk you through anything your setup needs so there are no surprises.
Once you've seen the plan and approved the written estimate, we mount the unit, run the venting and gas or electrical, and tie in the water connections to code. We pressure-test, fire it up, confirm you've got steady hot water at the tap, and clean up after ourselves. The price we quote is the price you pay.