How Pioneer handles it
We start with a camera, not a shovel. A broken sewer line is the kind of repair where guessing gets expensive fast, so we run a video inspection down the line to find exactly where the damage is, how bad it is, and what's causing it — a crack, a separated joint, a belly in the pipe, or tree roots. You see it on the screen with us. The camera doesn't lie, and neither do we.
Once we know what we're dealing with, we walk you through the realistic options. Sometimes a single bad section can be spot-repaired; sometimes a trenchless liner or pipe burst makes more sense than digging up your whole yard; sometimes the line is too far gone and replacement is the honest call. We explain the trade-offs in plain terms and tell you what we'd do if it were our own home.
Before we pick up a tool, you get a written estimate and you approve it. The price we quote is the price you pay — no hidden line items, no "we found something else" once the trench is open. We pull any permit Fairfax or your county requires, do the work, and re-camera the line so you can see it's right.